Random Tale
"My online store stopped working since you upgraded yesterday! It's been down for hours! I demand a full refund and then some!"
"Uh, sir..."
"Don't interrupt me! I don't want to hear your excuses! You upgraded your system without my permission and now nothing works! I make $20,000 a day off this site and I'll be suing you for every penny! I know the DA here and he'll fight for me!"
"Sir,
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